Better protect you and your family!

ID Protect

DProtect® helps to better protect you, your joint account holders and eligible family members, for any identity fraud event, financial or otherwise, anywhere in the world even if the event has nothing to do with your account at Family First Credit Union. Benefits are available to personal Checking Account owner(s), their joint account owners and their eligible family members subject to the terms and conditions for the applicable Benefits. Some Benefits require authentication, registration and/or activation. Benefits are not available to a “signer” on the account who is not an account owner or to businesses, clubs, trusts, organizations and/or churches and their members, or schools and their employees/students.  Family includes: Spouse, persons qualifying as domestic partner, and children under 25 years of age and parent(s) of the account holder who are residents of the same household.

IDProtect® Monitoring and Resolution Service is included with your Premium Checking Account.

Up to $10,000 Identity Theft Expense Reimbursement Coverage1 for expenses associated with restoring your identity.

Fully Managed Identity Theft Resolution Services – access to a dedicated fraud specialist assigned to manage your case until your identity is restored.

Debit and Credit Card Registration. (registration/activation required)

Credit File Monitoring2 – daily credit file monitoring and automated alerts of key changes to your credit reports. (registration/activation required)

Credit Report and Score - Access to credit reports and scores. Credit score is a VantageScore 3.0 based on Equifax data. Third parties may use a different type of credit score to asses your creditworthiness. (registration/activation required)

Identity Monitoring – monitoring of over 1,000 databases. (registration/activation required)

Cellular Telephone Protection1  - Receive up to $300 of replacement or repair costs if your cell phone is stolen or damaged, in the U.S. and abroad. $50 deductible applies. Up to two claims per twelve month period. Covers up to three phones on a cellular phone bill. (Cell phone bill must be paid through your FFCU Premium Checking account)

1Special Program Notes: The descriptions herein are summaries only and do not include all terms, conditions and exclusions of the Benefits described. Please refer to the actual Guide to Benefit or Insurance Certificate for complete details of coverage and exclusions. Coverage is provided though the company named in the Guide to Benefit or in the Insurance Certificate.

2Credit File Monitoring from Experian and TransUnion will take several days to begin following activation.

Insurance Products are not insured by the NCUA or any Federal Government Agency; not a deposit or guaranteed by the credit union or any credit  union affiliate. 


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