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At Family First Credit Union, our members, guests, staff & the communities safety is our first priority. We are closely monitoring ongoing developments related to the Coronavirus (COVID-19). We are following guidelines from public health authorities, Center For Disease Control (CDC) and the State of Michigan authorities. We have an operational preparedness plan in place to ensure business continuity while working to protect our members, staff and the community.

If you are experiencing financial difficulties because you have been laid off from your job due to COVID-19, we are here for you.

We are offering a Cash Crisis COVID-19 Loan, for those who qualify. This loan is a maximum of $5,000, with a 24 month term at 3.99% APR and an option of deferring your first payment for 60 days. Please go to our loan application page to apply.

Loan Application  

You can request a Skip Pay for most existing loans, download the form and return it by fax at: 989-752-4992 or email it to: If you have any questions, please feel free to call us at: 989-759-1686 Ext. 503.

Skip Pay Form

Vital information you should understand about the effects COVID-19 will have on your credit score, and how to handle it.

How COVID-19 Can Impact Your Credit

Effective March 17th our lobbies will be closed

Full range of services will be available at our drive thru with temporary hours.

9:30am to 6:00pm Monday through Friday for all three branches and Kochville branch Saturday drive thru hours are 9am to 1pm.  

No Worries - We're Here For You


We also offer services you can use such as:  

  • Online banking through NetBranch.
  • Our new website offers a chat feature (during business hours).
  • Mobile Banking with Mobile Deposit.
    • You must be signed up for NetBranch to use our mobile app.
    • Search: TouchBanking from your devices app store.
    • Use app code: Fam1stCU
  • Online loan applications.
  • We have Teller 24 available 989-759-1686.
  • 24 Hour ATM Network Access.
  • Night drop service at each location.

To stay informed about the Coronavirus please visit:

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