Contact Us

Our corporate office is located in Saginaw, Michigan:

1011 North Michigan Avenue
Saginaw, MI 48602

• Phone: 989.759.1686
• Toll Free: 800.580.0330
• Teller 24: 989.759.1311
• Fax: 989.752.4992

Our Freeland, Michigan office is located at:

6900 Midland Road
Freeland, MI 48623

• Phone: 989.695.5144
• Fax: 989.695.5145

Our Kochville, Michigan office is located at:

3550 Tittabawassee Rd.
Saginaw, MI 48604

• Phone: 989.746.7100
• Fax: 989.790.3922

Lost or stolen Debit Card and/or VISA Card

• If your Debit Card is lost or stolen and the Credit Union is closed, please call 1.800.528.2273.
• If your Family First Visa Card is lost or stolen and it is during normal business hours, please call 1.800.828.3901. If the Credit Union is closed, please call 1.800.991.4961.
• If your Elan VISA Card is lost or stolen,  please call:
  • Consumer - 1.800.558.3424
  • Business - 1.866.552.8855

Please fill out this form if you have questions or comments about Credit Union services.

Any comments or questions can also be sent to us at marketing@fam1st.com.

Please note: Information that you send via e-mail is not secure. Please do not include any personal, non-public information and/or confidential financial information via e-mail.