Alerts

CO-OP Network Alert

If you receive an email that purports to be from CO-OP Network asking for your cardholder information, please note that the email is fraudulent, as CO-OP Network NEVER contacts credit union members directly and NEVER requests personal account information. The email should be considered a deceitful attempt to obtain cardholder information with the intent of committing fraudulent activity against your account.

CO-OP Network has notified the proper authorities and is working with the internet service provider to shut down the fraudulent site.

NCUA Phishing Alert!

The National Credit Union Administration (NCUA) recently announced that there have been multiple "Phishing" scams initiated via e-mail and sent to both the general public and to some credit union members that appeared to be from NCUA. This false e-mail asks for the recipient to click on a link to verify their account registration. If the recipient proceeds to do so, the link directs them to a false Web site and asks for their credit union account number and PIN.

Although the Web site associated with this scam was recently shut down, please be aware that these types of fraudulent schemes have a habit of reappearing in a same or similar fashion.

If you have recently responded to this or a similar e-mail and provided any confidential account information, please notify us as soon as possible by calling (989) or (800) 835-7794. We will assist you in the actions necessary to protect your account.

For more information, including how you can report this crime, go to http://www.cybercrime.gov.